We help patients navigate care

From discharge follow-ups to ongoing care, AI agents that manage calls, scheduling, referrals, and engagement — so your team can reach every patient, every time.

A black and white photo of a clock.
Kouper
now
Medication reminder
Your refill is ready for pickup at Spring Pharmacy
Inbound patient calls
Post-discharge follow-ups
Care management outreach
Care program enrollment
At-risk patient identification
Appointment scheduling
24/7 Voice & SMS agents
EHR integration
ED follow-up coordination
Chronic care check-ins
Medication adherence outreach
No-show recovery
Referral loop closure
Patient surveys
Pre-visit preparation
Transportation coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination
Seamless Care Coordination

KOUPER IS Backed by

One AI platform. Every patient touchpoint.

Outbound

Proactive outreach that actually reaches patients

Care management check-ins, risk-based outreach, screenings, post-discharge follow-ups, appointment reminders — Kouper calls and texts every patient on your list, in their language, and acts on the response.

Inbound

Every patient call answered. Zero hold time

Kouper picks up every inbound call — scheduling, billing, triage, after-hours — resolves what it can and routes what it can't with full context.

Designed around your workflows

From inbound calls to proactive outreach, automate patient interactions that drive outcomes — configured to how your organization operates.

Inbound Patient Calls

Inbound Patient Calls

Voice AI agents handle scheduling, billing, refills, and FAQs — 24/7, zero hold time.

Care Management Outreach

Care Management Outreach

Automated wellness checks, reminders, SDOH screenings, and care plan adherence across your full patient population.

Condition-Specific Care Programs

Condition-Specific Care Programs

Identify eligible patients and enroll them in condition-specific programs — diabetes, hypertension, behavioral health, maternal care — automatically.

Post-Discharge Follow-Ups

Post-Discharge Follow-Ups

Personalized Voice and SMS outreach to every discharged patient — scheduling follow-ups, confirming meds, flagging complications.

Risk Patient Identification & Engagement

Risk Patient Identification & Engagement

Real-time risk stratification from your EHR, with automated outreach to high-risk patients before they become readmissions.

Seamless Integration.
No Disruption. Immediate Impact.

Fast & Simple Setup

Kouper integrates with your existing EHR in days, not months—with no disruption to operations.

Context from your data

Reads ADT feeds, clinical notes, schedules, and care plans so every conversation is fully informed.

Configurable Workflows

Deeply configurable outbound and inbound workflows to match and augment existing manual processes.

Secure & Compliant

We meet the highest security standards, including SOC 2 Type 2 compliance, to protect patient data.

Why Our Customers Love Kouper

Primary Care Provider

“Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.”

VP of Operations

“After consolidating locations, we had hundreds of Spanish-speaking patients who'd lost touch with us. Hiring bilingual staff wasn't realistic, and our call center was already at capacity. Kouper reached out to every one of those patients in Spanish, handled the conversations live, and booked them directly into our EMR. 58% engaged, and we didn't add a single FTE.”

Primary Care Provider

“Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.”

Director of Case Management

“With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most”

Primary Care Provider

“Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.”

Director of Case Management

“With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most”

Let’s get started

Contact Kouper