Seamless care navigation for the patient journey
From scheduling and referrals to discharge and post-acute follow-up, Kouper's AI agents coordinate the entire patient journey — so your team can reach every patient, every time.
New Patient Scheduling
Specialty Referrals
ER Follow-up
Inpatient Follow-up
Rising Risk Identification
Care Gap Outreach
Discharge Planning
FAQ support
Clinical Escalation
Missed Call Recovery
FAQ Handling
Patient Engagement
Care Team Escalation
Multilingual
Seamless care navigation for the patient journey
From scheduling and referrals to discharge and post-acute follow-up, Kouper's AI agents coordinate the entire patient journey — so your team can reach every patient, every time.
New Patient Scheduling
Specialty Referrals
ER Follow-up
Inpatient Follow-up
Rising Risk Identification
Care Gap Outreach
Discharge Planning
FAQ support
Clinical Escalation
Missed Call Recovery
FAQ Handling
Patient Engagement
Care Team Escalation
Multilingual
KOUPER IS Backed by
product suite
One platform. powering the entire patient journey..
PRIMUS
Patient Access
Automate appointment scheduling, intake coordination, insurance verification, and missed-call recovery — so your front desk reaches every patient who calls.
ARCHIE
Inpatient & Post-Acute Navigation
Optimize LOS during the inpatient stay. Agent-first discharge planning and home health attachment with ongoing risk tracking.
CURA
Care Coordination & Management
Run care management programs, surface high-risk patients, and keep ongoing patient outreach moving — so your care team isn't chasing patients between visits.
Impact at Scale
Operational outcomes that healthcare teams can measure.
Kouper helps healthcare organizations improve patient engagement, reduce operational burden, and increase workflow efficiency — without adding headcount.
Call resolution across patient scheduling and care coordination workflows
Call resolution across patient scheduling and care coordination workflows
Call resolution across patient scheduling and care coordination workflows
Reduction in administrative workload and repetitive operational tasks.
Reduction in administrative workload and repetitive operational tasks.
Reduction in administrative workload and repetitive operational tasks.
Patient satisfaction rate across AI-assisted patient interactions.
Patient satisfaction rate across AI-assisted patient interactions.
Patient satisfaction rate across AI-assisted patient interactions.
Specific agents for specific workflows
Configurability is a core part of our infrastructure. We support a variety of specialty specific workflows.
Specific agents for specific workflows
Configurability is a core part of our infrastructure. We support a variety of specialty specific workflows.
Governance and traceability
All agents are engineered to follow our safety-first governance framework, and all agent actions are logged and thoroughly tracked.
Governance and traceability
All agents are engineered to follow our safety-first governance framework, and all agent actions are logged and thoroughly tracked.
Works alongside existing systems
Kouper fits into existing operational workflows without requiring teams to rebuild their processes.
Works alongside existing systems
Kouper fits into existing operational workflows without requiring teams to rebuild their processes.
Built for healthcare operations
Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.
Built for healthcare operations
Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.
Built for healthcare operations
Designed for real healthcare environments with multilingual support, human escalation, and HIPAA-conscious workflows.
TESTIMONIAL
Why Our Customers Love Kouper
Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT
Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT
Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT
Kouper has helped us prioritize clinical time with patients via data capturing and scheduling. The Kouper platform is able to help patients in the home setting and escalate key concerns to our office when patients need support. Our teams feel like Kouper has our back and helps ensure patients don't fall through the cracks.
PRIMARY CARE PROVIDER
With Kouper, our case managers feel that there is now a consistent and reliable follow-up process for patients after a hospital stay. Transitions of care are no longer a black box experience for our teams and patients. We have confidence that follow-up care occurs at the right time when patients need it most
DIRECTOR OF CASE MANAGEMENT
AI FOR CARE COORDINATION
Designed around your workflows
Designed around your workflows
Improved care continuity and
reduced operational burden
Improved care continuity and
reduced operational burden
Improved care continuity and
reduced operational burden
Patient engagement at scale
Automated outreach designed for high-volume healthcare environments.
Seamless patient communication
Seamless patient communication
Seamless patient communication
Continuous Context Across Care
Continuous Context Across Care
Kouper connects conversations, workflows, and care transitions into a single, continuously evolving patient journey.
Configured to your workflows
Configured to your workflows
Configured to your workflows
Flexible automation tailored to how your organization operates.
Helping healthcare organizations adopt AI with confidence
The Kouper team has been exceptional! It is rare to find a vendor whose delivery truly matches the promises they make, yet Kouper has exceeded our expectations at every step. As this is our organization’s first venture into AI, we could not have asked for a better partner.
Teresa M. Bovia
Chief Operating Officer, BCHS
I first met Kouper team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.
Chris Frost, M.D.
SVP, Lifepoint Health
We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.
Courtland Keteyian, M.D.
President & CEO, Mosaic Clinically Integrated Network
The Kouper team has been exceptional! It is rare to find a vendor whose delivery truly matches the promises they make, yet Kouper has exceeded our expectations at every step. As this is our organization’s first venture into AI, we could not have asked for a better partner.
Teresa M. Bovia
Chief Operating Officer, BCHS
I first met Kouper team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.
Chris Frost, M.D.
SVP, Lifepoint Health
We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.
Courtland Keteyian, M.D.
President & CEO, Mosaic Clinically Integrated Network
Kouper Agent Skills
Agents built for real healthcare operations.
From patient access to post-care engagement, Kouper automates repetitive healthcare workflows while keeping care teams in control.
Schedule Management
Prescriptions
24/7 Patient Support
Appointment Scheduling
Book, reschedule, and manage patient appointments automatically.
Schedule Management
Prescriptions
24/7 Patient Support
Appointment Scheduling
Book, reschedule, and manage patient appointments automatically.
Patient scheduling
Referral coordination
Discharge follow-ups
Multilingual engagement
Discharge readiness
Patient outreach
Transitions of care
Insurance verification
Care navigation
Care navigation
Insurance verification
Transitions of care
Patient outreach
Discharge readiness
Multilingual engagement
Discharge follow-ups
Referral coordination
Patient scheduling
GET A PERSONALIZED DEMO
Ready to see the Kouper agents in action?
A unified patient journey across the care continuum.
GET A PERSONALIZED DEMO
Ready to see the Kouper agents in action?
A unified patient journey across the care continuum.
GET A PERSONALIZED DEMO
Ready to see the Kouper agents in action?
A unified patient journey across the care continuum.